FAQs

With a plenitude of features encompassing your daily and periodical aspects of fitness & wellness management, Wellyx is an ideal solution for all types of gyms, salons, fitness studios, and spas. Wellyx is designed to adapt to the needs of all aspects of the fitness & wellness industry.

At Wellyx, we keep things simple and offer transparent, easy-to-understand pricing. Visit our pricing page for more information on our pricing plans.

Yes, we do. Send us an email and we will be in touch to discuss.

You bet! you can switch plans at any time.

We extend our support through email, live chat, phone, online help material, and video tutorials.

No. We do not bind you to any kind of long-term or short-term contracts. You pay for your subscription for as long as you need it.

Call us or send us an email, a member of our team will be in touch to setup your account, and provide you with support at every step of the way.

In simple words, anyone and everyone. Wellyx users are located all over the globe, and with the ability to create tax rates, tax groups, and other settings, you can use Wellyx in all regions.

Yes, we do. Website integration is offered on all our plans so that you can sell your memberships, packages, classes, events, and products online.

Yes, we do. Speak to your account manager, who can provide further information.

We have arranged heavy-duty, industry-standard server and network architecture that ensures maximum uptime, data center security, other connections, and firewalls. To prevent data loss due to any unforeseen situation, this information is continually backed up to secondary and tertiary systems hosted on Amazon and Microsoft servers located across continents.

Yes. We offer both a staff and customer app free of charge in all our packages. The apps are for both IOS and Android devices. We also offer a custom app as an add-on.

Wellyx is a web-based solution built using SaaS Technology. It requires an internet connection only. There is no need to install software. All you need is a web browser, and you’re ready to use.

Yes, we do! Have a look at our enterprise page for more information.

Our payments are processed through Stripe, GoCardless & Paytabs, which offer competitive pricing and a worldwide reach.

We offer competitive merchant pricing in over 45 countries. Our platform accepts payments by credit card and ACH / direct debit. To find the rate for your country, don’t hesitate to contact us.

Wellyx has integrated SMS text messages within our platform and allows the option of both sending and receiving SMS text messages in many countries. To find the rate for your country, please contact us.

Our system has been fully tested with an Epson Tm-T88Vi Ethernet Printer, which can be purchased from Amazon or any reputable dealer. Wellyx will work with most network-ready printers; speak to your account manager for more information.

Most cash registers will be compatible with Wellyx. Please confirm with your account manager before purchase or for recommendations.

Yes, we do. For more information, please speak to your account manager.