As the owner of a spa, your most important task is to help your customers feel satisfied. Your business plan must reflect this goal. When was the last time you examined or revised your business plan? More than a...
You may have noticed that the business world is more competitive than ever. No matter what field you work in, competition is fierce. You must stand out to find customers and earn money. In the beauty industry, this is...
The spa industry is ever changing, and so should your spa staff. However, one thing that can remain constant is your ability to manage staff. Adapting the way you manage your staff can be a business changing decision, until...
Successful spas don’t isolate themselves from certain members of the public, and certainly don’t neglect either sex. With personal grooming, relaxation and luxury treatments now finding their way into the lifestyles of males, limiting your spa to female guests...
Consumer gift cards are a great way to offer your customers seamless convenience. They are armed with an easy payment process; they give the power of choice to the recipients and an opportunity to shop in places they may...
Initially gaining custom through flyers, social media and the ‘new business’ boom is all very well and good. However, long term success relies on retaining members at your gym and building a solid customer base. Retaining members and building...
Customer relationship management systems, or CRMs, are becoming a standard investment for modern business organizations. CRM software helps companies centralize all customer information and interactions, putting them in a single unified place for effortless management and access. With customer...
The spa and salon industry is a juggernaut that gathers momentum year after year; this multimillion-pound industry places its success on its ability to interact with new customers online. A dedicated mobile app for your business can help you...
Whether we like it or not the digital age is upon us, and as business owners some of us are embracing this new way of living but others are being dragged online kicking and screaming. If you are one...
With winter fast approaching and the festive season just around the corner, we often neglect our physical wellbeing during this “weight gain season”. However, if we were to look at winter from a different perspective, its actually the perfect...