Virtuagym Review 2026: Features, pricing, pros & cons, and alternative

Choosing the right fitness management software can make or break your business operations. In 2026, gym owners and fitness entrepreneurs are no longer just looking for basic booking tools; they want a unified, intelligent system that helps them scale, engage members, and automate day-to-day admin.

When gym owners search for all-in-one fitness management software, Virtuagym often lands in the top results. It has been around for years, serving fitness clubs, personal trainers, and wellness businesses with tools for scheduling, workouts, and member engagement.

But does Virtuagym still truly deliver on its promise, or are there better alternatives that fit modern gyms’ needs more seamlessly?

In this Virtuagym review, we’ll break down its features, pros and cons, pricing, integrations, customer experience, and more. You will even see a better alternative to Virtuagym that does the work without the unnecessary complexity or hidden costs. So, you can have a detailed idea of Virtuagym and how it can fit with your business needs.

What is Virtuagym?

Virtuagym is a Dutch-based fitness software platform that helps fitness professionals and clubs manage operations, engage members, and deliver digital coaching. The Virtuagym app combines member management, workout planning, nutrition tracking, and engagement tools.

You will find it powering large clubs, boutique studios, and even corporate wellness programs. Many users also know it for the Virtuagym Coach app and Virtuagym professional system that allows trainers to deliver digital coaching programs remotely.

Its ecosystem includes:

• Virtuagym coach (for trainers)
• Virtuagym fitness App (for members)
• Virtuagym touch (for kiosks and in-club touchpoints)
• Virtuagym API (for developers and integrations)

So on paper, Virtuagym seems like an all-inclusive fitness software solution.
But, as most club owners quickly find out, the experience doesn’t always match expectations.

Virtuagym login and platform overview

The Virtuagym login portal is the access point for gym owners, trainers, and members. From there, each user interacts with different modules:

• Admins handle billing, memberships, and analytics.
• Coaches access training plans and track member progress.
• Member log workouts, nutrition, and view schedules.

The system syncs data across mobile and desktop devices through the Virtuagym app, which serves as a hub for all activity.

While the login process and dashboard are well structured, many users on G2 and Capterra reviews mention that the interface can feel dated and slow, especially when switching between modules. 

Virtuagym key features

Virtuagym markets itself as an all-in-one fitness platform. Here’s a closer look at its most relevant modules and how they perform in real-world use.

1. Membership and payment management

Virtuagym’s membership system allows customization of plans, recurring billing, and automation of up to 20 administrative tasks. Owners can create flexible membership types, including pay-per-class, recurring subscriptions, and family bundles, while tracking renewals and attendance from one dashboard.

For payment processing, Virtuagym integrates with over ten banks and payment providers, supporting direct debit, card payments, and mobile wallets.

However, Virtuagym’s billing tools are less intuitive than those in modern competitors like Wellyx, which offer real-time reconciliation, split payments, and automated financial reporting out of the box.  

2. Class scheduling and booking system

Virtuagym’s class scheduling module enables both staff and members to view, reserve, or cancel sessions from the app or web interface. It automatically updates availability and notifies waitlisted users.

This feature helps reduce no-shows and administrative load, but the system’s design is static. Trainers often report difficulty making quick schedule edits or managing recurring sessions, an area where Wellyx’s drag-and-drop scheduler and multi-location calendar excels.

But the Virtuagym booking system remains a reliable tool for standard operations and for businesses just starting from scratch.

3. Coaching and training tools

Virtuagym’s coaching solution remains one of its strongest aspects. Trainers can assign personalized workout plans, track performance metrics, and communicate directly with clients.

The Virtuagym Coach and Virtuagym Professional apps enhance the coaching experience, allowing for integrated progress tracking, video demonstrations, and goal-based milestones.

However, the workout builder’s interface, though functional, lacks fluidity compared to newer drag-and-drop planners. Users also note that data synchronization between the Virtuagym fitness app and web dashboard can lag occasionally.

4. Nutrition and wellness tracking

Virtuagym includes a nutrition tracker for calorie counting, meal logging, and macronutrient breakdown. Trainers can set personalized diet plans and monitor adherence through the admin view.

While useful, many clients prefer integrating external tools like MyFitnessPal for more detailed insights. Virtuagym’s nutrition database isn’t as extensive or localized, which can limit its use in diverse regions.

5. Community engagement & gamification

Virtuagym’s community tools foster member retention through online groups, leaderboards, and mini challenges. The platform allows members to share workouts, progress photos, and celebrate milestones, helping gyms cultivate a digital community.

Its leaderboards and virtual challenges have been praised for increasing engagement, but customization remains limited. Studio owners can’t easily create branded challenges or integrate external engagement tools without developer assistance via the Virtuagym API.

6. Analytics and business intelligence

Virtuagym provides standard dashboards for attendance, membership growth, and class utilization. These help gym owners understand their busiest times and most profitable offerings.

Yet, Virtuagym’s analytics lack predictive or AI-driven insights. For example, it doesn’t automatically identify at-risk members or forecast revenue dips, both capabilities available in Wellyx’s advanced analytics engine. With actionable insights, a business can make a difference with steady performance and strategic growth.

7. Integrations and API

Virtuagym integrates with some fitness wearables (Fitbit, Google Fit) and accounting systems. Its Virtuagym API allows limited customization.

However, integration depth is minimal. Developers find the API restricted, and connecting to CRMs, marketing automation tools, or booking systems often requires manual workarounds.

On the other hand, Wellyx provides open APIs, seamless integration with Mailgun, Twilio, Stripe, Google Calendar, WhatsApp, GoCardless, PayTabs, Facebook pixel, and Google Analytics, so data flows smoothly across tools.

8. Virtuagym customer service and support

Support quality is one of the most discussed points in Virtuagym reviews. Users often mention:

• Delayed ticket responses (2-5 days).
• Limited live chat availability.
• Difficulty reaching a Virtuagym contact number for urgent issues.

Meanwhile, Wellyx offers 24/7 live support, dedicated onboarding, and migration assistance. Each business gets an account manager for real-time issue resolution, a small but vital difference in customer experience.

Virtuagym pricing

Virtuagym does not list pricing publicly. To receive a quote, users must request a Virtuagym demo or contact the Virtuagym customer service team.

According to user reviews on G2 and Software Advice, pricing starts around $120–$150 per month for basic plans, with enterprise setups reaching several hundred dollars monthly. Additional costs often apply for branded mobile apps, onboarding, or PRO+ content modules.

This lack of transparent pricing is one of Virtuagym’s recurring pain points, especially for small studios seeking predictable costs.

By comparison, Wellyx’s transparent pricing tiers starting around $99/month include all essential modules, from booking to billing and CRM, without hidden add-ons.

Virtuagym pros and cons

Here’s a summarized look at Virtuagym’s advantages and limitations based on aggregated user feedback and professional reviews.

Virtuagym reviews

Based on aggregated data from Capterra, Trustpilot, and G2, Virtuagym averages 4.1/5 stars.

What Virtuagym users like is:

• Comprehensive all-in-one platform.
• Strong community-building and coaching tools.
• Useful branded app capabilities.

However, some common complaints users have are:

• Complicated onboarding process.
• Unclear pricing and frequency upsells.
• Laggy mobile app performance during updates.

While Virtuagym continues to hold market share in Europe and among large enterprises, many boutique gyms and hybrid fitness studios now seek lighter, more agile systems. 

Who should use Virtuagym?

Virtuagym still works well for:

• Small personal training businesses.
• Wellness programs in corporations.
• Independent coaches using the Virtuagym Coaching app.

However, if you’re running a multi-location gym, fitness franchise, or rapidly scaling studio, the limitations in support, pricing transparency, and usability can hinder growth.

Where Virtuagym excels

Despite its drawbacks, Virtuagym deserves credit for pioneering digital transformation in fitness management. Its coaching ecosystem, nutrition tools, and community engagement modules remain valuable for organizations emphasizing holistic wellness.

The Virtuagym professional and coach apps still perform well in high-volume environments like YMCA centers or corporate wellness programs, where consistency outweighs flexibility.

Where Virtuagym falls short

Good things aside, Virtuagym users find some issues that make it unsuitable for businesses. Some of the reasons are:

1. Complex interface: The platform’s design hasn’t evolved much. Non-technical users often struggle with navigating multiple dashboards.
2. Opaque pricing: The absence of a transparent Virtuagym cost breakdown deters many small and mid-sized studios.
3. Limited automation: Manual workflows reduce efficiency compared to Wellyx’s AI-assisted automations.
4. Integration bottlenecks: The Virtuagym API offers possibilities but requires developer resources to unlock them.
5. Customer support: Multiple reviews mention delayed responses and limited resolution options.

These are critical shortcomings in a post-2020 fitness market that values immediacy, automation, and mobile-first simplicity.

Virtuagym alternative worth considering in 2026

While Virtuagym remains a solid player, several alternatives offer better pricing, usability, and flexibility. One of the best and most comprehensive software alternatives to Virtuagym is, of course, Wellyx.

Now, let’s look at how Wellyx is a better software compared to Virtuagym:

Wellyx: The all-in-one solution for gyms, studios & wellness facilities

In contrast to Virtuagym, Wellyx positions itself as a unified alternative that covers all the bases. From bookings and memberships to billing, POS, CRM, and access control, Wellyx gym management software brings every moving part of your gym into one system.

Being built by fitness professionals, Wellyx fully understands what gym owners need most. So, instead of bombarding users with overloaded and least-used features, it gives exactly what they need. Compared with Virtuagym, Wellyx is more intuitive and better supported. Like others, it doesn’t promise big and delivers low, but it serves what it commits to. There are no hidden charges or locking-up agreements, and it is super flexible in terms of pricing and service. 

Overview & key features

Wellyx is cloud-based gym management software designed for everything from boutique studios to multi-location fitness brands. Here’s a breakdown of the principal modules/features that Wellyx highlights:

1. Memberships & packages

• Create flexible membership plans: gym-only access, class bundles, PT sessions, family packs, etc.
• Seamlessly manage member profiles with full details: contact info, booking history, payment history, etc. A member profile includes name, contact, address, package, bookings, appointments, payments, and invoices.
• You can freeze, extend, or upgrade membership tiers. According to Wellyx, it gives you total flexible switch plans or add services without unnecessary staff intervention.

2. Scheduler / Online bookings

• With Wellyx scheduler, you can create class schedules, assign trainers, rooms, and manage bookings from a unified calendar. This means book trainers, classes, rooms, or all three, without the chaos.
• With built-in calendars and wait-lists, prevent double-bookings. Never lose momentum. Auto-manage waitlists so classes stay full, and members stay engaged.
• Online booking portal for members via website or app, so members can self-serve their bookings.

3. Billing & payments

• Support for recurring payments, one-time fees, invoice tracking, and failed payment alerts. Automated billing, recurring payments, and invoice tracking.
• Unlike Virtuagym, it integrates with major payment providers: e.g., Stripe in the US, PayTabs in the Middle East. Wellyx partners with providers like Stripe to help keep transaction costs low.
• Also, Wellyx has transparent pricing with no hidden fees. Wellyx partners with Stripe (US) and PayTabs (Middle East) to keep transaction costs among the lowest in the industry.

4. Point-of-Sale (POS) & inventory

• Sell retail items like merchandise, supplements, and apparel inside the studio or gym. You can sell products and brand merchandise with ease and keep inventory synced.
• Wellyx also lets your track inventory levels, alert when low stock, and link sales to member profiles.

5. Access control & facility rental

• Manage entry control (turnstiles, speed gates, doors) integrated with the system. Wellyx integrates with turnstiles, speed gates, strike, and magnetic lock systems without needing extra software or third-party support.
• Facility rental or bookings: Let your rooms/spaces be booked and monetized.

6. CRM, lead management & marketing

• Track leads from first contact through to membership conversion. From the moment a lead enters your funnel to the day they become a loyal member, every interaction is tracked, nurtured, and personalized.
• You can even automate communications via email, SMS, and in-app. Run referral programs, loyalty & rewards. 

7. Member portal & mobile app

• Whether your members are on the go, they can access their profiles, book classes, and monitor progress. Wellyx gives your members a self-service portal or app to book classes, view the schedule, pay bills, and view membership status.
• Staff mobile app: Manage on-the-fly bookings, check-ins, and access. mobile apps built for flexibility and real-time management.

8. Reporting & analytics

• Wellyx offers in-depth reporting across sales, attendance, member retention, staff performance, and more. With real-time dashboards, you can identify potential revenue streams, membership trends, attendance, and staff performance.
• Data-driven insights can help you identify drop-offs, popular classes, and revenue opportunities.

Key advantages

Besides the features and tools, there are more benefits that Wellyx offers:

• Unified platform so you don’t have to manage tools on multiple tabs.
• Human support & smooth onboarding, along with free data migration to get started worry-free.
• Flexible scaling: From a single location to multi-site, you can manage your entire business through one system.
• Transparent pricing & no hidden commitments so you keep growing with Wellyx wholeheartedly. 
• Cost efficiency & low merchant fees so businesses keep most of their profits.
• Being designed by gym owners ensures you manage your entire business in one clean interface.

Virtuagym vs Wellyx: Side-by-Side Comparison

Where Virtuagym’s interface feels fragmented, Wellyx streamlines the entire process. Let’s see how its core tools compare:

Why Wellyx is a strong choice over Virtuagym?

While Virtuagym remains a solid player, several alternatives offer better pricing, usability, and flexibility. But the reason why Wellyx outsmarts Virtuagym is quite obvious:

• End-to-end automation: From billing to scheduling to client engagement.
• Ease of use: Staff training takes hours, not weeks.
• Scalability: Whether you run a small yoga studio or a franchise gym.
• Transparent pricing: What you see is what you pay.
• Unified ecosystem: CRM, POS, coaching, and marketing, all in one login.

Is Virtuagym worth it in 2026?

Virtuagym remains a comprehensive and capable platform for gyms and fitness centers seeking an all-in-one system. It is especially useful for large-scale businesses with dedicated technical staff and flexible budgets.

However, for most growing studios, independent trainers, or boutique gyms, Virtuagym’s complexity, hidden costs, and limited integration can become an obstacle rather than a solution.

But if you’re looking to switch to an intuitive, affordable, and future-proof alternative, Wellyx offers everything Virtuagym promises, without the friction. It is the modern solution for fitness entrepreneurs who value transparency, automation, and growth.

After migrating from Virtuagym to Wellyx, one UK-based gym reported a 22% drop in administrative hours within three months. Next could be you getting the most out of their time, and making more profits.

Explore how Wellyx can simplify your operations, book a demo today.

FAQs about Virtuagym

1. What does Virtuagym do?

Virtuagym provides fitness management software that handles memberships, scheduling, coaching, and billing.

2. How much does Virtuagym cost?

Virtuagym pricing is quote-based. You must request a demo to receive a customized offer.

3. Does Virtuagym have an app?

Yes, the Virtuagym fitness app supports class booking, tracking, and nutrition management.

4. Can Virtuagym integrate with other systems?

It supports limited integrations with wearables and payment gateways, though the Virtuagym API is somewhat restricted.

5. What’s the best Virtuagym alternative?

Wellyx is the leading Virtuagym alternative, offering automation, transparent pricing, and a fully branded mobile app.