We use only the most competitive partners to manage billing.
We know you work hard for your business, which is why we have gone to great lengths to find payment systems that charge the absolute minimum percentage as a cut.
We’ve also partnered with providers around the globe so whether you’re in Oman or Oregon, there’s a payment system that will work for you.
For gyms operating across multiple regions or serving international customers, Wellyx supports multi-currency gym billing through globally recognized payment providers. Businesses can charge members in their local currency while keeping centralized reporting synchronized across all locations.
Wellyx integrates with Stripe for global card processing, GoCardless for UK and European direct debit billing, and PayTabs for businesses operating across the MENA region. Currency conversion and transaction reporting are automatically reflected within your dashboards, making international gym billing easier to manage across franchises, chains, and multi location fitness operations.
Founded in 2011 by Hiroki Takeuchi, it processes $30 billion in standing orders every year and operates in the UK, European Union, Australia, New Zealand, Canada, and, of course, the United States. Collect payments without expensive fees.
PayTabs was created for the Middle Eastern and North African market and offers some great innovations of its own. For example, PayTabs allows you to use your phone as a Point of Sale device, eliminating the need for a dedicated machine.
Founded in 2010, Stripe processes hundreds of billions of dollars annually. It has dual headquarters in San Francisco & Dublin and offices in London, Paris, Singapore, and Tokyo. Stripe is a top choice for businesses of all sizes.
Failed payments are one of the biggest hidden revenue leaks for fitness businesses. With Wellyx’s integrated payments, you can recover missed membership payments automatically before they turn into cancellations or lost revenue. Instead of relying on manual calls, spreadsheets, or front desk follow ups, Wellyx automates the entire failed payment recovery process from retry attempts to member notifications.
Wellyx uses configurable retry logic that automatically attempts failed recurring gym payments again over a scheduled period. You can define how many retries should happen and how frequently they occur, helping maximize recovery rates while reducing staff workload. Industry research consistently shows that automated recovery workflows outperform manual collection efforts, especially for recurring fitness memberships.
To reduce failed transactions caused by expired or replaced cards, Wellyx works with payment providers like Stripe and GoCardless that support automatic card updating services. This helps recover payments without requiring members to manually update their details every time a bank issues a replacement card.
The system also supports automated SMS and email dunning management workflows. Members can receive reminders and secure payment update requests before additional retry attempts occur, keeping communication proactive and professional.
For gyms using an integrated access control system, you can apply configurable grace periods so members can continue accessing the facility while payment recovery attempts are underway. Once retry limits are exhausted, Wellyx can automatically flag accounts for write off reporting or staff follow up.
Wellyx can produce detailed invoices and reports in PDF, CSV, or Excel format. You can generate reports based on almost any aspect of interest to you. For example, you can search for payments made, voided, written off, or refunds issued. Keeping track of the big picture has never been easier.
Most generic billing tools were not designed for fitness businesses. Wellyx is purpose built as gym membership billing software that supports the different ways gyms, studios, and wellness facilities charge members.
Whether you run monthly memberships, annual contracts, class packs, or hybrid billing models, Wellyx gives you the flexibility to manage every recurring payment structure from one platform.
Fitness businesses can automate monthly direct debit or ACH collections, which remain the industry standard for recurring gym payments across many markets.
You can also offer annual prepay memberships with built in discount logic to encourage long term commitments and improve upfront cash flow. If members upgrade or downgrade their plans mid cycle, Wellyx automatically handles proration calculations so billing stays accurate without manual adjustments.
Membership freezes are fully supported. Instead of canceling a membership when a member travels, pauses training, or recovers from an injury, staff can temporarily freeze billing while preserving the member account and contract terms. This helps reduce churn while maintaining long term retention.
For gyms offering family or shared memberships, Wellyx allows multiple member profiles to be connected under one billing account with a single parent or guardian payment method.
Corporate memberships are also supported through invoiced billing workflows for employers managing bulk memberships across teams or departments.
Wellyx also handles flexible fitness billing structures such as class pack deductions, session based billing, and pay as you go services. A member can purchase a 10 class pack and automatically have credits deducted per visit, while personal training sessions can be billed individually and tied directly to bookings.
Because Wellyx connects billing directly with memberships, scheduling, and reporting, your staff spends less time managing recurring gym payments manually and more time focused on member experience.
Handling recurring member payments requires strong security and compliance standards. Wellyx works with PCI DSS compliant payment processors including Stripe, GoCardless, and PayTabs to ensure secure gym payment processing across every transaction.
Sensitive card information is tokenized by the payment provider, meaning raw card numbers never touch Wellyx servers directly. This significantly reduces security exposure while supporting safer recurring billing workflows.
For businesses operating in the UK and Europe, supported payment providers also offer 3D Secure and Strong Customer Authentication (SCA) capabilities to help comply with regional payment regulations. Billing data is encrypted both in transit and at rest, while GDPR aligned data handling practices help fitness businesses manage customer payment information responsibly.
With Wellyx, gyms gain the flexibility of modern billing automation while maintaining the security standards members expect from a trusted payment platform.
“Our old yoga studio software was difficult. Wellyx came with easy setup, fast data migration, and real-time billing insights. It’s helped us scale without stress.”
“The scheduling and billing tools have made a big difference for us. Our team can manage members and daily tasks without any confusion. Wellyx fits naturally into how we run OIA Downtown.”
Got questions? We’ve got answers. Browse through our frequently asked questions to find quick and helpful information about the payment system we offer.
Yes. No matter the region you’re in, you can process payments internationally. Even if you want to use any third-party billing system other than Stripe, GoCardless, or PayTabs, Wellyx lets you do that by adding a note for record-keeping.
Of course, our system lets you pull up detailed reports in PDF, CSV, or Excel formats. So, you can check payments received, refunds, chargebacks, or anything related.
No, there are no extra monthly charges, setup fees, or nonsense. You only pay the transaction fee from your chosen payment provider.
If payment fails or a chargeback is filed, each payment provider has its policy for that. But don’t worry; our system keeps everything visible so you can stay on top of it all.
Wellyx uses automated retry schedules, smart payment recovery workflows, and failed payment notifications to recover recurring membership payments automatically. The system can also work with automatic card updater services through supported payment processors.
Yes. Wellyx supports monthly recurring memberships, annual prepay plans, class packs, pay as you go services, corporate billing, and family memberships from one centralized billing platform.
Wellyx integrates with PCI DSS compliant payment processors such as Stripe, GoCardless, and PayTabs. Payment data is tokenized and securely processed through certified providers.
Yes. Staff can pause recurring billing temporarily while preserving the membership account, making it easier to handle injuries, vacations, or temporary breaks without forcing cancellations.
Wellyx integrates with Stripe, GoCardless, and PayTabs for secure online payments, recurring billing, direct debit processing, and international payment support.
