Wellyx gives you flexibility and control, so that you can provide a top-notch experience to your members and keep them hooked.
Easy access & check-in
Members can access facilities using integrated access control or quick QR code check-ins. Whether entering a fitness studio, gym, or yoga center, Wellyx access control system ensures secure entry while keeping attendance records updated. This simplifies operations and provides a smooth, convenient experience for members.
Automated reminders
The system automatically sends reminders for failed payments or upcoming membership expiries. Members are always informed ensuring uninterrupted access to services. This automation saves staff time and keeps your member engagement seamless and professional.
Family memberships
With Wellyx membership management, parents can easily manage memberships for their children, including controlling payments and setting limits. This ensures that membership usage and financial transactions are fully monitored, giving parents peace of mind while allowing kids to enjoy classes, activities, or services safely.
At Wellyx, we empower you to offer personalized membership experiences. Sign up members online and define exactly which services, classes, or products are included in each membership.
Create flexible pricing tiers, control access to specific offerings, and tailor every membership to match your business model. You retain full freedom to decide what each member receives, just as you would manually, only now it is automated, organized, and effortless.
Wellyx is built to support all your members’ needs and help you improve satisfaction and retention. The platform supports family and shared memberships, allowing multiple members to be connected under one main account.
This means one person can manage profiles, bookings, and payments for everyone in their group. This model works especially well for students and younger members whom parents or guardians manage.
You can create multiple types of membership plans, including monthly, annual, and pay-as-you-go. Wellyx allows you to offer simple recurring payments and keep all billing information organized in one place. Track revenue growth, manage cash flow more effectively, and reduce admin work by syncing billing and payment data automatically.
Charge members instantly or schedule payments at any interval with just a few clicks. Wellyx handles the billing for you with smart payment retries, automatic card updates, and alerts for failed payments. Your billing stays accurate and consistent, while your team spends less time on manual follow-up.
A member management system helps you run your business more efficiently by automating member-related tasks, letting you focus on delivering a great experience instead of handling paperwork.
Accept card payments in more than 50 countries and ACH or direct debits in 37 additional markets. With Wellyx, you can manage global payments through one platform. Our billing tools help you stay organized, reduce manual work, and ensure a smooth payment experience for customers wherever they are.
Generate invoices and collect data that gives informed insights on revenue streams and busy hours or hot-selling services and memberships. As per the membership type, you can allow or restrict access to your facility.
Set your own cancellation and reschedule policies and let members manage their bookings with ease. You and your staff no longer need to handle time-consuming manual changes.
Wellyx gym scheduler gives members the freedom to cancel or reschedule without front desk involvement. You can also apply fees for late cancellations or deduct benefits when needed. It’s all possible with Wellyx.
Concentrate on selling your membership to your customers, while Wellyx’s automated features handle recurring sales and subscriptions. Quickly provide clear contracts and automated invoices; take care of taxes and deal with payments automatically according to your configurations.
“We love the layout & customizable access levels that give us complete control over member’s experience.”
“Onboarding team walked me through everything. Once I got the hang of it, managing members became really easy.”
Got questions? We’ve got answers. Browse through our frequently asked questions to find quick and helpful information about our membership management software.
Wellyx supports any membership structure your business requires. You can create monthly recurring memberships, annual subscriptions, pay-as-you-go passes, class packs with a set number of sessions, or unlimited access plans. Each membership type can include specific classes, services, or facility access — you define exactly what members receive. You can also set different pricing for different commitment levels, offer promotional rates for new members, or create premium tiers with additional benefits. The system adapts to your business model rather than forcing you into a fixed structure.
Yes. Once a member signs up, Wellyx handles billing automatically on their renewal date. The system includes smart payment retries for failed transactions, so if a card is declined, Wellyx will attempt the payment again according to rules you set. Automatic card updates keep payment details current when banks issue new cards. You receive alerts for any payments that genuinely fail after retry attempts, so you can follow up personally. Members never miss a payment unintentionally, and your recurring revenue stays consistent without manual billing runs.
Yes, and you control the rules. Wellyx lets you define freeze policies — how long members can pause, whether fees apply, and how it affects their billing cycle. For cancellations, you set the notice period required, any cancellation fees, and whether refunds apply. Members can request freezes or cancellations through self-service if you enable it, or staff can process them manually. The flexibility means you can offer member-friendly policies while protecting your business from excessive churn or abuse of freeze options.
Yes. Many gyms create bronze, silver, and gold tiers, or basic versus premium memberships, with different benefits at each level. You might offer off-peak access at a lower price, or premium memberships that include personal training sessions, priority booking, or guest passes. Each tier can have different pricing, different class access, and different facility permissions. When members upgrade or downgrade, Wellyx handles the billing adjustment automatically. This tiered approach lets you serve different market segments from budget-conscious members to those wanting a premium experience.
Yes. You can configure memberships to include unlimited class access, a set number of sessions per month, or discounted rates on specific services. Some gyms include certain class types in base memberships while charging extra for specialist sessions. Others bundle personal training sessions or spa access into premium tiers. You can also offer add-ons that members purchase alongside their base membership. The system tracks usage automatically, so you always know whether members are getting value from their included benefits.
Wellyx serves a wide range of fitness and wellness businesses. Gyms and health clubs use it for facility access and class bookings. Yoga and pilates studios manage class packs and unlimited memberships. Dance studios handle term-based enrolments and drop-in sessions. Martial arts schools track belt progression alongside membership status. Personal training studios manage client packages and session credits. The membership tools are flexible enough to handle different business models, whether you are a single-location boutique studio or a multi-site fitness chain.
When a payment fails, Wellyx does not simply give up. The system uses smart retry logic to attempt the payment again — you can configure how many retries and at what intervals. If a card has expired, automatic card update services can retrieve new details from the card network without bothering the member. Failed payment alerts notify your staff so they can follow up personally if automated retries do not succeed. You can also set rules for what happens to membership access during payment failures — immediate suspension, a grace period, or continued access while you resolve the issue.
Yes. If you operate more than one facility, Wellyx handles multi-location membership management. You can create memberships that work at all locations, specific locations only, or your flagship site plus limited access elsewhere. Members can book and check in at any permitted location, with attendance and payments tracked centrally. Staff can see member information across the business, and reporting consolidates data from all sites. This makes Wellyx suitable for growing businesses planning to expand as well as established chains.
Membership management is included in all Wellyx plans with no additional fees. The Excel plan costs $99 per month, Exceed costs $199 per month, and Ultimate costs $299 per month. All plans include the core membership management features — custom membership types, recurring billing, automated reminders, family memberships, self-service member portals, and access control integration. Higher-tier plans add additional capabilities such as lead management, marketing automation, and advanced reporting. There are no per-member fees or hidden charges for the membership functionality.
