Reach members instantly through personal, conversational WhatsApp messages that feel natural and familiar.
Conversational & familiar
Many members already use WhatsApp daily. By leveraging this channel, you ensure your messages arrive in a familiar environment, making booking confirmations, class updates, or quick replies feel natural and conversational.
Customer engagement
WhatsApp goes beyond alerts: it lets you build relationships. Use it to answer questions, share schedules, send reminders or personalized feedback. This conversational tone boosts retention.
Interactive touchpoints
Unlike plain text, WhatsApp lets you send images, PDFs, or short voice notes, ideal for sharing workout schedules, instructional PDFs, or promotional flyers. It’s a richer medium to engage your audience and retain them without headaches.
Messages sent via WhatsApp remain stored in the same unified system as other communications. So any staff member can review past conversations and pick up where someone left off, ensuring consistency and context.
Wellyx gives your team a unified space to send and receive messages. Whether you need to update a member about a booking or coordinate with staff, every communication channel is built into your system and easy to access.
