ClickCease

Customer tracking with Wellyx

Customer tracking should be simple, clear, and helpful. Wellyx gives you a complete view of every member and every interaction inside your business. From attendance to purchases, everything stays organized in one place so your team always knows what is happening.

Customer Tracking with Wellyx

Fully integrated into your studio operations

Complete visibility

Wellyx connects attendance records, payments, benefits, sales, and activity history into one profile. This allows your staff to make faster decisions and deliver a better experience without searching through multiple systems.

Gift card usage insights

See gift cards purchased, redeemed, active, or pending. Wellyx connects gift card activity directly to customer profiles so your team always knows their remaining value and usage history. 

Product purchase history

With clear visibility into past orders, your team can make smarter suggestions, resolve queries faster, and create a more consistent experience across every visit. It also enables your team to identify buying patterns over time.

Pilates studio member class attendance management by Wellyx

Member attendance tracking

See exactly who attends your classes and services. Wellyx records every check in and shows you trends in member engagement. You can identify active members and those who may need support or reactivation.

Payments & invoices

Payment status tracking

Stay fully informed with real time payment visibility. View completed payments, upcoming renewals, pending amounts, and failed transactions. This keeps billing smooth and eliminates confusion for both your team and your members.

Gym & Fitness Billing Management System

Net sales per customer

Understand how much each customer contributes to your revenue. Wellyx calculates net sales across memberships, classes, services, and products to give you a clear financial picture.

Manage rewards points on enterprise level

Benefits and rewards visibility

Track rewards, loyalty benefits, and active perks each member has earned. This ensures you deliver a personalized experience and recognize your most engaged members.

Multi Page & Mandatory Forms

Digital forms & waiver tracking

Wellyx makes every customer interaction seamless by storing all submitted forms directly in their profile.

Staff can instantly view waivers, assessments, progress forms, and induction details in one place ensuring accurate information, faster service, and a smoother experience for both teams and members.

All details in one profile

Every interaction. Every visit. Every purchase. Every update. Wellyx keeps your customer profiles clean, structured, and always accessible so you can run your studio confidently and deliver a seamless member experience.