Vagaro vs Virtuagym comparison 2026

Vagaro and Virtuagym both cover memberships, payments, scheduling, and everyday fitness operations, but they do it in different ways. Vagaro combines fitness management with appointments, CRM, marketing, POS, payroll, and marketplace discovery. Virtuagym is more fitness-specific, with stronger emphasis on workout programming, nutrition, progress tracking, coaching, and member engagement. The bigger differences emerge as gyms add CRM, marketing, access control, analytics, and other tools as they grow. Pricing also becomes harder to pin down.
Vagaro vs Virtuagym comparison 2026

The pricing difference

Vagaro has a relatively low published entry price, while Virtuagym does not publicly list its current pricing. 

Vagaro
Base plan
$30/month for one bookable calendar
Text Marketing
+$20/month
MySite
+$20/month
Branded app
+$100/month
Other add-ons
Live Stream, QuickBooks, Xero
Virtuagym
Pricing
Not publicly listed
Previously-reported pricing
$19–$39/location/month
Estimated cost
$120–$150/month for a small studio
Lead management, access control
Additional modules
Individual add-on prices
not publicly listed

Issue with Virtuagym’s pricing: When considering the pricing plans of Virtuagym, you will see various figures floating on Capterra, G2, and other review sites as Virtuagym’s pricing. However, the software itself hides the pricing plans behind the demo request from. A $120–$150/month range has been reported by third-party sources, but it should be treated as an estimate rather than a quoted price.

The pricing difference between Vagaro vs Virtuagym is more about what gets added as the gym grows. Vagaro expands largely through individually priced services. In Virtuagym’s case, there is no longer a public sticker price to compare against in the first place.

Pick the right gym software: Vagaro vs Virtuagym

Vagaro is suitable for businesses combining fitness with appointments, personal training, wellness services, retail, or other provider-led services. What makes Vagaro a strong choice is its client CRM, scheduling, POS, payroll, marketing, and marketplace discovery. Virtuagym is more fitness-focused. Its stronger areas are workout programming, nutrition, body metrics, progress tracking, coaching apps, and member engagement. Both handle core gym operations quite well. The choice comes down to whether you need broader service management and CRM or deeper digital fitness coaching. It also depends on whether you’re comfortable committing to a platform that won’t tell you what it costs until after a sales call.

Vagaro vs Virtuagym: feature comparison

Both Vagaro and Virtuagym cover the core needs of a gym, but the broad pattern is also clear: Vagaro has the stronger service, CRM, and marketplace ecosystem; Virtuagym has the deeper fitness-coaching stack.

Feature Vagaro Virtuagym
Membership & recurring billing
Class & appointment scheduling
Client CRM
POS
Consumer marketplace
First-party access reader
Online-Marketing

Who keeps CRM and member communication more connected?

Vagaro has the stronger built-in client CRM. It connects client profiles, booking history, purchases, communication details, retention information, and marketing. But text marketing starts at $20/month. Virtuagym supports client management, automation, engagement, and communication, but dedicated Lead Management and Engage are separate products, with integrations such as Mailchimp available for broader marketing. Vagaro is stronger for service-led CRM and marketing; Virtuagym is stronger around fitness engagement and coaching.

Security

Who keeps 24/7 access closer to the gym management system?

Vagaro supports mobile QR check-in, which records member attendance, but it does not support a comparable first-party door-access system. Virtuagym goes further with its access control offering, connecting membership management to third-party hardware such as RFID, barcode, magnetic-strip scanners, turnstiles, doors, and fingerprint scanners. It supports more than 25 access-control integrations. For unattended gyms, Virtuagym has a clearer advantage for physical access control, although its setup still depends on external hardware and integrations.

Who gives a growing gym more control over software cost

Who gives a growing gym more control over software cost?

Vagaro starts at $30/month at its displayed regular price, but costs can rise as gyms add services like text marketing, payroll, a branded app, website tools, and other integrations. Virtuagym does not currently publish a starting price at all. Its last known tiers ($19–$39/location) are outdated. But the actual costs can be estimated to land around $120–$150/month once a small studio actually gets set up, with Lead Management, Analytics, and Access Control adding further unpriced cost on top.

Vagaro plans and add-on costs are at least published. But with Virtuagym, you’re negotiating blind until the demo call.

Usability and value: Vagaro vs Virtuagym

Vagaro has stronger overall user ratings across ease of use, customer service, and value for money. While Virtuagym has a clear edge in terms of feature depth, Vagaro leads in terms of customer service, usability and value. Virtuagym users have raised their concerns about software complexity, occasional support issues or technical frustrations.

Ease of use
4.6
3.8
Customer service
4.6
3.8
Value for money
4.6
3.7

Vagaro currently leads on all three measures. Virtuagym’s lower scores don’t change its real strength in fitness-specific coaching, workout programming, nutrition, and progress tracking, but combined with its now-hidden pricing, it asks for more trust upfront than Vagaro does.

Which software should you choose?

Choose Vagaro if
Choose Virtuagym if

Vagaro vs Virtuagym: What do users say?

The following Vagaro and Virtuagym reviews are from verified Capterra users. 

What users say about Vagaro

"One downside of Vagaro is that some advanced features can take time to learn, especially when first setting up the system. The pricing can also increase as you add features or staff members, and occasional software updates may require adjusting workflow. "
Kate L.
"Everything is an add on like the forms, selling products, etc. Those can easily increase your cost with every addition being an added cost."
Abby K.
"Forms cost money to store and then trying to put them in the right place was confusing initially."
Shana E.

What users say about Virtuagym

"They offered a free 3-week onboarding period, but it ended up taking 3 months. The platform itself was problematic, being slow and prone to glitches."
Eimantas G.
"Customer service and client support have a low response rate, the overall interface can be more user-friendly, as in some parts it may be difficult to navigate."
Malika Z.
"Customer support drops off significantly after the purchase. During setup, users are frequently referred only to videos and help pages; personal support and active guidance during onboarding are largely absent."
Joerg M.
Highly rated by customers
milestone-g2
capterra
software-advice
getApp
Grid-Leader

Where Wellyx comes in

Vagaro’s advantage is its broader appointment, service-management, CRM, and marketplace ecosystem. Virtuagym’s is its deeper coaching, workout, nutrition, and fitness-engagement stack, paired with pricing you can’t see until you’ve booked a demo.

Wellyx takes a more consolidated approach. Its U.S. plans are Excel at $99, Exceed at $199, and Ultimate at $299/month, with unlimited members and staff users. CRM, lead management, marketing automation, memberships, billing, scheduling, POS, reporting, staff operations, payroll management, and commissions sit within the wider platform rather than requiring a separate CRM product or specialist access-control subscription. Moreover, communication runs through email, SMS, WhatsApp, and push notifications, alongside a native Pro+ NFC/Bluetooth access reader.

For gyms that want fewer separate systems connecting their sales, member, staff, and access workflows, Wellyx is worth comparing alongside Vagaro and Virtuagym before making a decision.

Frequently asked questions

Got questions? Quick answers about Virtuagym vs Vagaro below, and a human on live chat 24/7 if you’d rather ask directly.

It depends on the business. Vagaro is a stronger fit for gyms combining memberships with appointments, wellness services, CRM, retail, payroll, and marketplace discovery. Virtuagym is better suited to businesses prioritizing workout programming, nutrition, progress tracking, coaching, and member engagement.

Vagaro currently advertises $30/month for one bookable calendar. Virtuagym’s price is not publicly mentioned; however, varying price ranges float across multiple sites. For exact plans suiting your business, you will need to request a demo first.

Vagaro has the stronger built-in client CRM, connecting client history, bookings, retention, preferences, segmentation, and marketing. Virtuagym supports client management, but places dedicated Lead Management in a separate module.

Virtuagym supports physical access through its access control module and third-party hardware integrations. Vagaro currently only supports QR member check-in rather than a comparable physical door-access system.

Wellyx is an alternative for gyms that want to combine memberships, billing, scheduling, CRM, marketing automation, POS, reporting, staff operations, payroll management, communication, and physical access within one fitness-management platform. Wellyx plans are $99, $199, and $299/month, with no cap on members and staff users.