Vagaro and TeamUp both manage memberships, scheduling, payments, member records, reporting, and everyday fitness-business administration, but they approach fitness management differently. Vagaro combines appointment and class scheduling with memberships, POS, inventory, CRM, marketing, payroll options, marketplace discovery, and member-facing tools.
TeamUp takes a more fitness-focused approach, combining memberships, packs, classes, appointments, courses, payments, lead management, reporting, staff scheduling, pay rates, member communication, and access-control integrations. Both cover core fitness operations well, but the real differences appear in pricing structure, CRM and marketing depth, access control, and the total cost of building a complete gym management system.
Vagaro starts at a standard $30 per month for one bookable calendar, while TeamUp starts at $119 per month for up to 100 active customers.
That makes Vagaro look considerably cheaper at first glance, but the two pricing structures work differently as the business grows.
TeamUp adjusts subscription pricing automatically according to the number of active customers in the previous billing month, while keeping its core features available across the main subscription.
Vagaro scales costs mainly through bookable employee calendars and separately priced premium features, while TeamUp scales its core subscription with active-customer volume and selected add-ons. The real comparison is the complete cost of CRM, marketing, staff tools, apps, access control, and other operational requirements as the fitness business grows.
Vagaro is the stronger fit for fitness businesses that also operate like service businesses.
It combines classes and appointments with recurring memberships, POS, inventory, customer records, marketplace discovery, loyalty, payroll options, marketing, and detailed reporting. That makes it particularly relevant to businesses combining fitness with personal training, massage, recovery, wellness, retail, or other appointment-led services.
TeamUp is more directly aligned with class-led fitness operations. Its platform includes memberships and packs, classes, appointments, courses, waivers, payments, lead management, customer referrals, reporting, instructor pay rates, family accounts, and fitness-specific scheduling.
Both can run a gym or studio.
The choice is less about whether either platform supports bookings and recurring payments and more about whether the business wants Vagaro’s broader service-management ecosystem or TeamUp’s more fitness-focused membership and class-management model.
Vagaro and TeamUp both cover essential fitness-management requirements, but deeper capabilities are packaged differently. Some sit in the main subscription, while others depend on premium products or outside providers.
| Feature | Vagaro | TeamUp |
|---|---|---|
Membership and recurring billing management | ||
Class and appointment scheduling | ||
CRM and customer management | ||
Lead capture and management | ||
First-party access-control reader | ||
POS and in-person payments | ||
Marketplace discovery |
Vagaro and TeamUp both have clear starting prices, but their costs grow differently. Vagaro starts with one bookable calendar, while additional employee calendars cost $10 per month. Text Marketing, Forms, MySite, Payroll, the Branded App, and other premium tools can increase the monthly total further.
TeamUp does not charge by staff calendar or core feature tier. Instead, its monthly subscription changes according to active-customer volume. The Branded App and Marketing Suite can also add further costs. Vagaro therefore scales mainly through staff calendars and selected add-ons, while TeamUp scales through active customers and additional products as requirements grow.
Vagaro and TeamUp both provide CRM and lead-management tools, but deeper marketing capabilities are packaged differently. Vagaro connects customer profiles, booking history, spending, retention, segmented lists, email, text messaging, and reminders. Its base platform includes 1,000 emails per month, while Text Marketing starts at $20 per month and other premium communication tools may cost extra.
TeamUp includes lead forms, source tracking, statuses, reporting, and automated follow-up emails in its core platform. However, deeper campaigns, workflows, lead nurturing, a unified inbox, and AI-assisted communication sit inside the separate paid Marketing Suite. Both connect CRM with member communication, but deeper automation can require additional paid tools as marketing needs grow.
TeamUp provides the stronger physical access-control option of the two, but it relies on a separate provider. Its Kisi integration can connect memberships and registrations with door permissions, making it useful for unmanned and 24/7 gyms. However, businesses need a separate Kisi account, while access groups, readers, credentials, hardware, and parts of the support process remain with Kisi.
Vagaro supports QR-based check-ins, attendance tracking, memberships, and mobile customer workflows, but it does not currently advertise an equivalent first-party physical door reader for 24/7 entry. For staffed studios, that may matter less. For 24/7 gyms, the bigger consideration is whether access software, hardware, permissions, installation, and support remain within one system or require another provider.
Vagaro and TeamUp suit different fitness-business models. Vagaro is better aligned with businesses that combine fitness with appointments, wellness services, retail, inventory, payroll, and marketplace discovery, while TeamUp is better suited to operators focused on classes, memberships, packs, courses, instructor scheduling, and fitness-specific customer management.
TeamUp currently scores slightly higher for ease of use and customer service, while both platforms score the same for value for money. However, the differences are relatively small. The ratings are close enough that business model matters more: appointment-led service management favors Vagaro’s approach, while class- and membership-focused operations align more closely with TeamUp.
Reviews help show how each platform performs in real-world fitness businesses. The selected reviews below highlight positive experiences users report with Vagaro and TeamUp, from customer management and scheduling to ease of use, communication, and customer support.
Vagaro offers broader service management, while TeamUp focuses more on classes and memberships. Wellyx becomes more relevant when a gym wants pricing, CRM, staff operations, communication, and access control connected in one platform.
Wellyx pricing plans are $99, $199, and $299 per month, with unlimited members and staff. It also connects memberships, billing, scheduling, lead management, POS, reporting, payroll, commissions, leave, and staff permissions.
Communication covers email, SMS, WhatsApp, and push notifications, with deeper automation on higher plans. Access control creates another distinction: Vagaro focuses on QR check-in, while TeamUp relies on Kisi. Wellyx offers its own Pro+ NFC/BLE reader for a one-time price of $499, giving growing gyms a more consolidated option for managing operations, communication, and physical access.
Got questions? Quick answers about TeamUp vs Vagaro below, and a human on live chat 24/7 if you’d rather ask directly.
Vagaro may be better for fitness businesses that combine classes with appointments, wellness services, retail, inventory, payroll, or marketplace discovery. TeamUp is generally better aligned with class-led gyms and studios that prioritize memberships, packs, courses, recurring bookings, lead management, and fitness-specific scheduling.
Vagaro’s standard base rate is $30 per month for one bookable calendar, with additional calendars and premium products priced separately. Additional calendars and premium products cost extra. Capterra lists TeamUp from $119 per month, while TeamUp’s own pricing adjusts according to active-customer usage.
Both now provide meaningful CRM capabilities. Vagaro is strong in customer profiles, retention tracking, segmentation, booking sources, and service-led marketing. TeamUp includes lead capture, lead-source tracking, statuses, and automated email follow-ups, while its paid Marketing Suite adds deeper campaigns, workflows, conversations, and AI-assisted lead handling.
TeamUp supports physical access control through its Kisi integration, connecting memberships and registrations with door permissions. Vagaro supports QR-based customer check-ins, but its current U.S. product materials do not advertise an equivalent first-party physical door reader for unmanned gym entry.
Wellyx is an alternative for gyms that want memberships, billing, scheduling, CRM, marketing automation, POS, reporting, payroll management, staff operations, member communication, and physical access control connected within one platform. Its U.S. plans are $99, $199, and $299 per month with unlimited members and staff, while its Pro+ access reader costs $399 one-time.
