A penalty system is a set of rules designed to manage late cancellations, no-shows, and missed bookings. It helps fitness studios protect revenue, maintain full class capacity, and encourage accountability among members and clients.
Wellyx allows studio owners to set up automated rules for late cancellations. Members or clients who cancel too close to the scheduled time are notified and can be billed according to studio policies.
This reduces revenue loss and encourages timely communication while keeping class schedules optimized.
Customers who do not show up for booked classes or sessions can be automatically flagged or blocked from future bookings. This ensures staff time and studio resources are focused on members who regularly attend. It also helps maintain fair access to classes for all members.
With Wellyx, studios can apply separate rules for regular clients and members. Members may receive more flexibility, while clients can have stricter cancellation penalties or booking restrictions. This allows studios to balance fairness with accountability and encourages commitment.
Implementing a structured penalty system with Wellyx helps fitness studios maintain full class capacity, reduce revenue loss, and improve operational efficiency.
Staff, members and clients are kept informed about studio policies, which enhances satisfaction and trust. Staff spend less time manually managing cancellations and no-shows, allowing more focus on delivering quality classes and services.
Wellyx centralizes all cancellation, no-show, and booking rules in a single dashboard. Notifications, automated billing, and booking restrictions are applied seamlessly without manual intervention. Separate rules for clients and members can be configured quickly, giving studio owners a reliable, professional, and efficient system for managing attendance and cancellations.
