Your members don’t just want a workout; they want connection. They want updates that matter, answers when they ask, and communication that feels personal. That’s where Wellyx’s two-way messaging system changes the game.
From Email to SMS to WhatsApp, and whether through the Wellyx widget or the mobile app, you can have real conversations that keep your community engaged, loyal, and coming back for more.
This isn’t one-way broadcasting. It’s two-way communication that transforms gyms into connected communities.
Notification informs, conversations connect
Most gym software pushes notifications. Wellyx sparks conversations. With Email, SMS, and WhatsApp, your members can not only receive updates but also reply instantly.
- Email for detailed receipts, booking confirmation, and official updates.
- SMS for urgent reminders, last-minute alerts, and payment notifications.
- WhatsApp for casual, conversational engagement that feels like talking to a friend.
And the best part? Every message, whether it’s a class reminder or a payment question, can be handled via both the Wellyx mobile app and the widget at your front desk. That means no missed replies, no frustration, just smooth back-and-forth communication.
All-in-one gym messaging software, built for communities
Forget bouncing between platforms. Wellyx creates a centralized messaging dashboard that brings all member conversations into a single view.
From this hub, your team can:
- See every interaction across Email, SMS, and WhatsApp in one timeline.
- Reply instantly using the widget at the front desk or the mobile app on the go.
- Link communication with actions, confirm bookings, send payment links, or share rewards directly in chat.
It is more than messaging. It’s a digital concierge for your gym’s entire communication flow.
Personalized by Choice: Let members decide
Nobody likes spam. That’s why Wellyx gives every member the power to choose how they hear from you.
- Prefer Email for detailed updates? Done.
- Want a quick SMS reminder? Easy.
- Love chatting via WhatsApp? No problem.
These preferences are updated in real time, so you always know the best channel to use. The results? Stronger trust, fewer unsubscribes, and happier members.
Beyond reminders: Messaging that moves members closer
With Wellyx, messaging goes far beyond simple alerts. You can use two-way Email, SMS, and WhatsApp conversations to:
- Answer questions instantly, cutting down front desk calls.
- Share secure payment links or invoices right in the chat.
- Confirm or reschedule bookings in seconds.
- Send exclusive offers, perks, and loyalty rewards.
- Provide fast support, from profile updates to plan changes.
This is communication that feels valuable, not intrusive. And valuable communication builds retention.
Stay linked in, wherever you are, with a custom mobile app
Today’s gym doesn’t stand still, and neither should your communication. With Wellyx, you can connect with members anytime, anywhere.
- Mobile app messaging: Trainers and staff can reply on the move, from across floors to off-site events.
- Widget messaging: Staff at the front desk can manage conversations directly from the system without switching tabs.
This always-on access ensures no question goes unanswered, no opportunity gets missed, and no member feels ignored.
Track, measure, and improve with smart messaging software
Wellyx doesn’t just help you communicate. It helps you communicate smarter. Built-in analytics let you:
- Track open and response rates across Email and WhatsApp.
- Measure engagement to see what channels members prefer.
- Identify gaps to fine-tune your communication strategy.
With this data-driven approach, your gym can turn everyday messaging into a member retention powerhouse.
Why Wellyx two-way messaging?
Because it’s not just about sending updates, it’s about starting real conversations. With wellyx, you get:
- Two-way email, sms, and WhatsApp messaging in one system.
- Access via both the widget and the mobile app.
- A unified dashboard for all conversations.
- Personalized, GDPR-compliant communication.
- Analytics that make every message count.
Ready to upgrade your members’ conversations?
Stop shouting into the void with one-way alerts. Start meaningful conversations with Wellyx two-way messaging gym software. The smarter way to connect via Email, SMS, WhatsApp, widget, and mobile app.
Book a Free Demo Today and discover how Wellyx turns communication into your gym’s secret retention strategy.