Manage all your customer communication from one central place. Stay organized, respond faster, and never miss a message.
Wellyx shared inbox brings together every conversation with your customers. Whether it is email, SMS, or notifications from marketing campaigns, everything is visible and manageable from a single message center.
Unified communication: No more switching between platforms. All emails, SMS, and automated messages appear in one place, so your team can track and respond efficiently.
Complete visibility: Every message, reply, and follow-up is recorded. Your team can see the full history of interactions with each customer, keeping communication consistent and professional.
Marketing automation integration: Messages from automated campaigns, offers, and notifications are also managed in the inbox. You can monitor, track, and respond to these communications without missing a beat.
Team collaboration: Multiple team members can access the inbox, assign messages, and manage replies. This ensures every customer receives timely responses and nothing falls through the cracks.
Increased efficiency: Centralizing communication reduces confusion, improves response times, and helps your team stay focused on providing excellent customer service.
With our shared inbox:
Bring your customer communication under one roof with Wellyx’s Message Center.
Organize, manage, and reply to every message from one central hub and make your customer experience seamless.
