If you are looking for an all-rounder, Wellyx is your go-to CrossFit software. To date, it has helped countless gym businesses to rise like a phoenix. Wellyx CrossFit gym management software is equipped with a variety of features, helping you bring management ease and provide incredible customer service.
You might be wondering what makes Wellyx the best CrossFit gym management software, so let us have a look at its offerings:
Online scheduler
Wellyx offers a comprehensive scheduling feature to make it easy for members to make their appointments and bookings online effortlessly. It eliminates the need to visit the establishment and gives remote access to enhance their scheduling experiences.
Leveraging Wellyx, you can manage all the scheduling procedures from a centralized dashboard, including appointments, classes, services, and shifts. With its wide range of features, Wellyx assists all businesses, regardless of their sizes, in managing scheduling seamlessly.
In addition, this scheduling software offers easier configuration and customization to set time format, hours, intervals, service lead time, and appointment reminders. Moreover, you can display what you want to your members, i.e., customize the schedules per your preferences.
Activity tracking
When it comes to CrossFit gyms, activity tracking is a crucial feature. Well, you can efficiently track the activities of your members, prospects, and staff.
For members:
Using Wellyx, you can track attendance to comprehend whether your members are regular. This information can be further used to persuade all the members to attend the gym. In addition, members can fill out the forms so that you can check their progress in their fitness journey.
For staff:
Wellyx helps you keep a check on the activities of the staff. Using it, you can evaluate employees’ performance, track their check-in and out time, and see if they are fulfilling their responsibilities efficiently.
For prospects:
The amazing feature of Wellyx is that it tracks the activities of members and staff and your prospects. Using it, you can track the visitors on your website, check prospects’ journeys, and evaluate their status.
Communication tools
To build a strong relationship with your members and prospects, it is vital to have a proper channel to communicate. If your members do not have direct access to you to share their fitness concerns, they may end up parting ways. Certainly, you would not want that. For that purpose, Wellyx offers you effective communication tools to build an intimate and strong relationship between you and your customers.
Wellyx is integrated with Mailgun, providing you with a two-way email feature. In addition, it is also integrated with Twilio, offering you two-way SMS communication with your members and prospects. Wellyx also offers a dialer integrated with Twilio to encourage seamless communications.
These communication channels can be further used to set more than 50 automation triggers for members and staff. In addition, these communication networks help create marketing campaigns and journeys for customers.
Access control
Wellyx gives you complete control to provide permits to members and staff to enter your CrossFit gym. It comes with a comprehensive access control system to ensure the tight security you want for your fitness center. So, its smart access control does not allow any unauthorized entry, keeping your security fully intact.
If you think that the access control is limited to this feature, this is not true! It offers a lot more than that. Wellyx is equipped with 24/7 touchless entry. It means you get a mobile access control system leveraging NFC and Bluetooth on your mobile phone. In addition, it can be installed on turnstiles, interior doors, and exterior doors.
To enter the gym, your members will need to swipe their access card, making it a seamless yet touchless entry. However, if someone has lost their access card or forgot it at home, you can give them remote access using your mobile device as well. Moreover, you can scan from a QR code as well to mark your attendance and get an entry.
Lead management
Managing all your leads seamlessly can be quite challenging. Well, Wellyx knows how to do it automatically. Wellyx comes with a smart lead management feature that helps organize and prioritize each lead to boost your conversion rates. In addition, it comes with a built-in lead capturing feature, making it easy for you to drive sales.
Wellyx collects leads directly from the application and from your website’s form as well. It has automated triggers that help you find potential prospects and build a relationship with them by sending vital and relevant information. Moreover, it eliminates the need for documentation and keeps track of your leads securely.
Leveraging Wellyx CrossFit gym management software, you can track each aspect of your sales cycle to enhance your customer outreach. Additionally, Wellyx offers a steady drag-and-drop sales pipeline, giving you the entire charge over your sales procedures.
Automated marketing
Wellyx’s motto is “Connect deeply to convert easily,” which makes it pretty clear how impactful its marketing feature is. It offers comprehensive marketing features to simplify your promotional procedures in your fitness studio. Whether it is building a strong brand image, generating leads, or boosting conversions – Wellyx covers it all flawlessly.
In addition, it does not employ the spray-and-pray technique but helps you implement tactful marketing campaigns. Wellyx offers a seamless AI integration, providing you access to several email templates to run an efficient email marketing campaign. Moreover, you can generate text bodies and visuals to make your content appealing and captivating.
Leveraging Wellyx, you can segment your members and prospects to craft effective promotional campaigns. Considering the status, demographics, and interests of your members and prospects, you can categorize them and run separate marketing campaigns simultaneously.
Another feature it provides is personalization. You can add the element of personalization and relevancy to make your promotional activities a huge success. In addition, Wellyx offers detailed insights into your marketing journeys and campaigns and lets you modify them if necessary. Last but not least, it offers popup builders, contact lists, push notifications, customized pages, and tags.
Point-of-sale system
Wellyx ensures to keep your payment streamlined and smooth with its incredible point-of-sale system. Its POS system is easy to set up and navigate, providing you with the tools to manage your day-to-day operations. In addition, its POS system helps you manage your finances flawlessly.
When it comes to payment methods, Wellyx provides multiple payment options to boost customer experience. Using Wellyx, you can process payments via cash, credit cards, debit cards, Stripe Terminal, gift cards, and third-party payments (only if you allow). Wellyx makes your payment processing contactless, ensuring accuracy and precision.
In addition, Wellyx CrossFit gym management software automates financial transactions or billing, reducing the risk of errors and human efforts. You can also implement discounts on the receipts or products using the Wellyx point of sale system. In addition, customers can add tips for the staff members while making transactions, eradicating the confusion in the tips.
Another worth-mentioning feature of the Wellyx POS system is parked sales and receipts. Customers can temporarily park a sale and reclaim it whenever they are ready to process the transaction. Its all-in-one POS system allows you to customize the receipts according to your brand image.
Inventory management
Wellyx knows how to track your inventory smartly. To manage, automate, and track your inventory at your CrossFit gym, Wellyx is a go-to management software. Using it, you can maintain your stock levels seamlessly. In addition, it provides you with profound insights to prevent over and under-stocking.
Wellyx’s inventory management system is built into the POS to streamline the processes seamlessly. It not only helps manage stock levels but also synchronizes the inventory across locations and platforms. Using it, you can keep the numbers on your tips and comprehend the exact number of items you need to stock.
In addition, Wellyx offers multi-location services; thus, even if you have multiple branches, you can sync your inventory easily. This way, you can view stock levels and reordering requirements to manage your inventory across different branches. Moreover, you can manage your vendors in a single place, tracking your invoices and deliveries feasibly.
Waitlist management
Avoiding overcrowding and free slots can be a bit of a challenge, right? But with Wellyx, it is a piece of cake. Wellyx comes with a built-in waitlist management feature, making it easier for you to accommodate all of your gym members comfortably. Using it, you can effortlessly fill open slots and utilize all the slots to its fullest.
Wellyx allows you to enlist highly paying members to get notified automatically from the waitlist to make a booking. You can also create a queue manually to prevent double-booking or notify all the members on the waitlist so that whoever wants to book themselves in the slot. Moreover, you can send automated alerts to all the members on the waitlist whenever there is an open spot.
Leveraging Wellyx, you can set a limit for specific slots. Doing so, the establishment is not crowded, and every member gets the complete attention of trainers. With the incorporation of Wellyx into your CrossFit gym, you can enhance your ability to accommodate your members without any fuss.
Mobile apps
Wellyx offers you CrossFit mobile apps to enhance engagement and brand loyalty. Using it, you can connect with your leads, staff, and clients, encouraging customer satisfaction and maximizing your revenue manifolds.
In addition, wellyx provides custom-branded applications to improve your brand awareness and loyalty. However, you still get all these features that Wellyx possesses. Furthermore, you can seamlessly manage profiles, and if you want to edit any information, you can effortlessly do so. You can also check the benefits status, purchase history, and pending forms with just a few clicks.
Wellyx mobile applications are not only for gym owners but also for staff and members. So, it ensures a decent experience for all of its users. The following are a few of the offerings of Wellyx’s mobile application:
- Make reservations and process payments through the staff application
- Accept express checkouts for reservations
- Permit easier check-ins through the mobile application
- Enable access control to enter the establishment
- Allow member check-ins through QR codes
Another amazing feature of Wellyx’s mobile applications is their intuitive and easy-to-navigate interface. It means that all the essential elements are easily visible so that users can cater to their needs hassle-free.
Customization
Customization is one of the most significant features of the best CrossFit gym management software. Well, Wellyx certainly regards its importance and offers a lot of customization options to its users. Leveraging it, you can customize your branded application to engage your audience in the best way possible.
In the customized branded application, you can add your logo, change the design, and even mask the URL. This way, you can represent your brand in the exact way you have dreamed.
Digital forms and waivers
Wellyx allows you to go paperless and still stay efficient. Using it, you can create customized digital forms and waivers. You can embed these forms and waivers on your POS, website, mobile application, scheduler, and more. In addition, these digital forms save you time and money, keeping the data highly secured.
You can create digital forms and waivers for your members and prospects, keeping everyone in the loop. Wellyx comes with a flexible form builder to create forms as per your preferences. It allows you to add;
- Display text
- Signature
- Checkbox
- Date
- Field validations
- Text colors
And more!
To view your digital forms and Waivers, you can see under the user profile or location. You can also check the pending forms. These forms can be easily and swiftly sent via emails, texts, or both.
Analytical reporting
Wellyx provides in-depth insights regarding your CrossFit gym businesses to make further advancements to drive growth. Without accurate and precise analytics, expanding your business is like a dream with no reality. It is because you do not know where you are lacking. However, Wellyx eliminates the uncertainty from your data and provides real-time information to make useful moves.
In addition, Wellyx provides extremely comprehensive analytics and reporting, guaranteeing a 100% success rate. When it comes to metrics, Wellyx categorizes it in the following:
- Customer
- Staff
- Lead
- Sales
- Common
Customer category
In the customer category, you can check the analytics regarding the following aspects:
- Customer details (all the information you hold of each customer)
- Customer activities (to check activities, including calls, appointments, emails, push notifications, achievements, notes, and messages)
- Purchase history (to see the items any customer bought)
- Payment and refund history (all the payments and refunds associated with customers)
- Customer by source type (to check customers based on the data created)
- Member attendance (track of attendance within a certain time range)
- Memberships (to check memberships’ details)
- Membership payments (to check upcoming and historical payments)
- Expired and terminated memberships (to check who’s membership is terminated or expired within a specific time range)
- Customer referrals (to see customer referrals with several filters)
Staff category
The following aspects are covered under this category:
- All staff (information based on status and position)
- Staff activities (to check the activities of staff members within a certain time range)
- Staff shifts (to check the assigned shifts and check-in and check-out time)
- Schedule at a glance (to see the booked activities and their cost)
- Staff task (to check the tasks scheduled within a certain time range)
Lead category
You can check the following KPIs in the lead category:
- Lead activities (to check the activities over a certain period of time)
- All sales details (to check the purchase history of the leads)
- Lead by source (to check the source of your leads)
- Lead lost (to check the number of leads that could not convert)
Sales category
This category provides all the information regarding your sales, so let us have a look at the following:
- Sales breakdown (to check detailed sales breakdown, i.e., fees, adjustments, discounts, payments, and taxes)
- All invoice history (to check all invoices using specific date range, payment method, notes, or status)
- Sales by item type (to check the sales summary by source or item)
- Sales by product (to check the sales by products using specific filters)
- Cash or other sales (to check all the sales processed through cash or other payment methods using specific filters)
- Sales by service (to view the sales by service within a certain time range using required filters)
- Daily sales by source (to check the sales and payment summary using specific filters)
- Sales by service add-ons (to check the sales by service add-on using required filters)
- Sales by class (to check the sales by class or slot using specific filters like specific gym trainer)
- Staff tips (to check the collected tips to all staff members or an individual staff)
- Sales by staff (to view the sales by staff using required filters)
- Payment summary (to check the payments made by specific payment methods along with the exact payment dates)
- Payment breakdown (to check payment breakdown summary by different categories)
- Daily refunds (to view all the refunds made during a particular date range)
- Membership benefits redemption (useful for multiple branches of a business to comprehend the cost of membership benefits)
- Linked account payments (to calculate payments processed by linked accounts)
- Gift card redemption (to calculate and share the cost of gift card redemption)
- Gift card sales (to check the number of gift cards sold in a specific time range)
- Promo code sales (to view promo code sales using a specific date range, source type, or promo code)
- Gift card liability (to comprehend liability and the value of gift cards)
- Promo code redemption (to check the number of times the promo code has been used and the total number of sales it has made)
Common
You can check the following analytics under this category:
- Mailing list (to check the gathered list of customers and staff address information)
- First visit (to see when a customer visited your business for the first time)
- Staff activities (to check the activities of your staff members)
- Class attendance (to track the attendance of all classes or slots within a specific time range)
- Service bookings (to see all the booked services in the past and future using specific filters)
- Customer check-in (to check the regularity of the customers)
- Zero visits (to see the customers who have not visited the gym in a certain period of time)
- Reward program summary (to check the reward point details using specific filters)
- Reward program log (to calculate the earned and redeemed reward points)
- Inventory change log (to check the inventory log against products using specific filters)
- Current stock (to check the current levels of available stock)
- Customer tags (to generate a list of your customers considering their assigned tags)
Membership management
Managing memberships is a tricky task, and if it is done manually, it can cause mistakes and errors. Considering the significance, Wellyx offers a smart membership management feature to manage your memberships with accuracy, precision, and perfection. In addition, you can create customized memberships and packages without any hassle.
Leveraging it, you can manage all the data regarding memberships in one system. Furthermore, Wellyx allows you to automate membership updates and renewals effortlessly. For this purpose, Wellyx stores the billing method to process future payments seamlessly.
Wellyx is equipped with a recurring payment feature, boosting your business growth and cash flow. In addition, this CrossFit member management software helps you reduce costs and synchronize payment data.
Since Wellyx approves card payments in over 50 countries and ACH or direct debits in around 37 countries, it makes receiving payments easy for businesses. Lastly, you can also offer cancellations and rescheduling, charging a fee to accommodate all the customers.
Staff management
Wellyx eliminates the need for you to visit your CrossFit gym daily to ensure everyone is keeping up with their responsibilities. Using it, you can manage your staff remotely with just a few clicks. Wellyx allows you to assign tasks and responsibilities and can keep a check as well. It provides real-time metrics so that you can analyze how well your staff is performing.
In addition, Wellyx comes with a feature of Rota Planning to ensure you are never understaffed. It helps in avoiding scheduling problems by notifying the staff via the app about their scheduled slots. Moreover, you can track attendance and time using real-time data so that there is no confusion about their performance.
Pros
- Extremely comprehensive features with a lot of variety
- Provide very responsive and helpful customer support
- Has a touchless access control system with tight security
- Seamless POS integration to improve cash flow
- Accurate and real-time data to make advancements
Cons
Pricing and Packages
Wellyx offers very comprehensive and affordable pricing plans with a wide range of features. Take a look at the following to know the pricing and packages:
- Excel: $149 per month
- Exceed: $199 per month
- Ultimate: $249 per month