Kisi is a well-known access control system, popular in offices, co-working spaces, and some gyms. It gives businesses a modern way to unlock doors using phones instead of keycards.
While it works for general facilities, many gym owners find Kisi less suitable for the unique needs of fitness clubs. If your members are getting frustrated or you’re tired of juggling multiple systems, it’s time to switch to a Kisi alternative, an all-in-one platform built for gyms like Wellyx.
Access control is critical in gyms. It’s not just about opening doors—it’s about connecting access with memberships, payments, and security. Kisi provides digital access for building, but it was never designed specifically for gyms. That’s where the problem starts.
Wellyx, on the other hand, is a fitness-first platform that unifies access control with all daily operations. From automatic entry based on membership status to branded mobile access inside your gym’s app, Wellyx gives you more than door security. It delivers a seamless member experience.
Kisi makes it easy for people to unlock doors with their smartphones or keycards. It is cloud-based, scalable for different facilities, and works well in office settings. Gym owners who use Kisi appreciate its clean interface and flexibility for multi-location control.
But Kisi is built for workplaces, not gyms. It does the basics of access, but leaves out deeper integration that fitness businesses rely on. Members need to download a separate app, syncing with memberships is not automatic, and the costs add up when you’re running a gym with tight margins.
Though suitable for most businesses, here are reasons why Kisi doesn’t fit very well with gyms:
One of the most visible complaints from Kisi users is pricing. Many gyms report that their monthly or annual costs went up suddenly, with little notice. In some cases, features were included and became add-ons. When you are running a fitness business, unpredictable costs make planning nearly impossible and tighten the budget. And no one wants to sign a contract only to face hidden fees or unexpected billing changes months later.
Wellyx, a better Kisi alternative, approaches pricing differently. With transparent, predictable plans starting at $149/month, you know exactly what you’re paying for. There are no surprise hikes or forced add-ons. More importantly, the plans are designed for scalability, so as your member base grows, your costs stay reasonable. You control your budget without fearing sudden spikes.
Gyms using Kisi often complain that their controllers or readers go offline. Whether it’s a WAN issue or a hardware glitch, the end result is the same: locked doors, members stuck outside, and staff scrambling to troubleshoot. For a 24/7 facility, even a short downtime can damage trust with paying members. If access is inconsistent, your reputation takes a direct hit.
But Wellyx is built with reliability at its core. Its access control system ensures doors stay connected, even during peak hours. With built-in fail-safes and proven uptime, members can count on smooth, uninterrupted access every time they swipe in. That reliability means fewer interruptions, happier members, and less stress for your staff.
Another frustration Kisi users report is slow or unhelpful customer support. When hardware fails or the app malfunctions, gym owners can’t afford to wait hours or even days for a resolution. A locked entry or broken workflow is not just a technical hiccup; it is lost business. Some users say the responses they get feel generic with little actionable help.
However, Wellyx works as one of the best Kisi alternatives. It understands the concerns and flips that experience on its head. With a dedicated support team available when you need it, problems are resolved quickly and effectively. Instead of vague replies, you get real solutions that keep your operations running. Gym owners deserve a partner who treats their problems as urgent, and Wellyx delivers that with responsive, human-first support.
Reviews of Kisi frequently mention dissatisfaction with billing terms. Gyms sign up expecting a certain model, only to find their contract changed midway, sometimes switching to per-user billing, which makes costs higher. These opaque practices leave owners feeling cornered, especially when they are locked into contracts that don’t match their needs.
Wellyx prioritizes fairness and clarity. Contracts are straightforward, with no hidden adjustments down the line. You get to choose a plan that matches your gym’s size and growth goals, and that’s what you pay. No forced shifts, no unclear billing models. For owners who want peace of mind, Wellyx ensures you can focus on growing your business, not chasing invoices.
Even though Kisi markets itself as advanced access control, many users report that the system doesn’t always deliver in practice. Delayed unlocks, Bluetooth/NFC misfires, and incomplete integrations create unnecessary frictions. When members can’t unlock doors smoothly or integrations fail, your staff ends up manually managing access alongside separate gym management software. So they end up struggling with two or more systems to run your gym. And it is a waste of time, money, and energy.
On the other hand, Wellyx combines access control with a complete gym management software system. That means smooth entry, faster response times, and integrations that actually work. From booking to payments to access, everything is tied together in one platform. Members enjoy a seamless experience, and your team saves time by letting automation do the heavy lifting.
Kisi’s pricing starts at $99 per month for small to mid-sized businesses. But it depends on the number of doors, users, and features you need. For many gyms, that means an upfront installation plus ongoing licensing fees. And since Kisi is not an all-in-one gym solution, you will still need to pay for another software system to run memberships and payments.
But Wellyx is a better Kisi alternative as it simplifies this. With transparent monthly pricing, starting at $149, you get gym management, access control, payments, and a custom-branded app included. There are no separate contracts. No hidden costs. Just one price for everything.
Gyms are not offices, and Kisi was never truly built for fitness businesses. While it can open doors, it leaves gaps in payments, integrations, and member experience. Wellyx is different. It is an all-in-one gym software designed with access control at its core.
From secure and reliable door entry to automatic payment enforcement, a fully branded app, and transparent pricing, Wellyx delivers everything your gym needs to stay secure and grow.
So don’t settle for a system that was not made for your business. Switch from Kisi to Wellyx today, and give your members the seamless experience they expect.
Starting at $99 per month, Wellyx is affordable, reliable, and scalable. Choose the plan that fits your gym’s size and grow with confidence.
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EURA cost-effective plan for small to mid-sized clubs, offering membership management, online bookings, scheduling and more to streamline daily operations.
Extensive features designed for growing clubs, offering marketing automation, staff management, inventory tracking, loyalty programs, POS, and more, for single & multi-location providers.
An all-inclusive plan with lead management, POS, premium access control, and much more. Enabling clubs to maximize revenue and provide a seamless member experience.
A good range of features is included in each plan. However, branded apps, custom WordPress websites, and SEO services can be added as per the business needs. Still, it wins over other software in providing the best features and functionality in an affordable range.
